My apple tv4 wont download apps

I appreciate your help. More Less. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: Appleissues73 Appleissues Reply I have this question too 20 I have this question too Me too 20 Me too. All replies Drop Down menu. Loading page content. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free.

See what payment method you have on file and make sure that it isn't expired, declined, or failed. Contact Apple Support for assistance. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download. Step 1: On your Apple TV head over to "setting" and locate "system" then to "software update" and click "Update Software". Step 2: If you see an update, click on the "download and install".

Wait for the download to complete. Note that your Apple TV should remain plug to a power source. After the latest update is completed successfully, your Apple TV will restart immediately. If you are confused about what resetting means, it means restoring it to factory settings which involve erasing all its information.

Just head over to "System" and locate "Reset". This method works likes the resetting method above but what makes it different is using the Apple iTunes on your computer to carry it out. Step 1: On your laptop, open the iTunes software and make sure it is up to date. You must use the correct cord for your model.

Plug the other end of the cable to your computer Plug the power cord to a power source for third-generation or HD while for the second generation it should be left unplugged. On the top-left corner, click the Apple TV logo. Then click the restore option. After you have tried restarting your device from the setting menu, unplug the power cable of your Apple TV from its power source and wait for about 15 seconds, then re-plug. If you need more help after trying the methods above, you can contact the app developer, they can provide you with expertise that can help fix the problem you encounter.

With all the method s explained above, it is certain you will find a fix to help you.