The only solution is to send it to a Samsung repair center since it's running ARM. That is what Samsung advised me when I went through this same situation.
View solution in context. Hi, I have the same problem. The service center must have the ISO file. Why does Samsung not offer a download of the ISO file??? I have the same problem. Windows is broken and does not boot anymore. Factory reset did not work, the Samsung support does not know anything about this device and even the repair center sent the device back to me with the reason "the device works as expected". Hi there, i had the same problem and tried to get a ISO image from Samsung support without any success.
I have to say it is a real shame how they handle this but anyways. All forum topics Previous Topic Next Topic. Accepted Solutions. SamsungLou Samsung Moderator.
Will look into it. The end result is the same though. We boot into this special boot mode in order to flash firmware images to our device. Time needed: 5 minutes. If you have owned a Samsung device in the past then you are likely familiar with the fact that these devices do not have a Fastboot Mode. You may even be aware that they use Download Mode aka Odin Mode as a replacement for just about the same functions you would do in the traditional mode. However, as of late, the company has changed the way people boot their device into Download Mode.
Before, it would be just like booting into Fastboot Mode where you would simply shut off the device before pressing and holding a combination of buttons to turn the phone back on. Not only would the smartphone or tablet begin powering back on. But you would be taken into Odin Mode if you continued holding those buttons down during the boot cycle. This is no longer the case for Samsung devices though and it requires you to press and hold the two buttons mentioned above while inserting a USB cable.
As you can see, the guide above takes 8 different steps as I describe it. This requires us to download the firmware, insert it into Odin, get the Galaxy S10 into Download Mode and use the program to reset our device. Not only would it make the tutorial seem more complex, but we can use Download Mode for a number of other things as well. So along with returning the Galaxy S10 series back to stock software, we can also do things such as.
This part is really easy because when you are in the special boot mode you see the instructions there the whole time. After you have bypassed the splash screen you will then see the actual Galaxy S10 Download Mode main menu.
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