Why cant i download an app on this computer






















Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit 3 people found this reply helpful.

Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thank you for posting your query on Microsoft Community and we apologies for delay in responding. I understand that you are facing problem with Microsoft Store App. Note : Basic information on Apps. To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least x To snap apps, you need a screen resolution of at least x Make sure video card driver is updated.

Make sure that Date and Time in your device is correct and up-to date. Step 1: Try clearing the Store Cache:. In the Run window, type WSReset. Type Troubleshooter in the search bar and click on it from the list. Click on view all and select Windows Store Apps and click next.

Follow the onscreen instruction. Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you. Choose where you want to search below Search Search the Community.

Search the community and support articles Windows Windows 10 Search Community member. I really wanted to download Xbox Smartglass so I went on and tried to download it. Everytime I click install, it says "working" but it never does anything. I tried it on other apps and it did the same thing. This thread is locked.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi, Thank you for posting your query on Microsoft community. I understand the inconvenience that you are facing.

Detailed guides for how to clear cache for one specific site in Chrome, Firefox, Microsoft Edge, Safari, Opera browser, etc. Networking faults can be a symptom of virus infection. How to perform a virus scan? You can try Windows Defender.

Windows Defender is a Windows built-in antimalware product that is preinstalled on your computer. Follow the steps below to run this product for virus scan. Step 5: Click the Advanced link, choose Full scan , and click the Scan now button. If your computer is infected with viruses, Windows Defender will remove it and you will be able to download files from the Internet again. Is Windows Defender enough? If you have doubts about this question, please read this post carefully.

Through the text, you may find the answer. There is a chance that programs on your computer like third-party antivirus, Windows Defender, and Windows Firewall block certain files from downloading. So, in this case, you need to disable these programs. To disable third-party antivirus, generally you need to right-click the program icon on the Windows taskbar and then choose the Disable option to disable it temporarily.

You can run the SFC tool to repair these files. Step 2: Open the Firefox menu by clicking the three-striped button. From the menu, select Help , and select Troubleshooting information. Then, click the Open Folder button following Profile Folder and a window pops up. Step 4: Relaunch the Firefox menu and choose the Exit option from the menu. Step 5: On the popping-up window, locate the handlers. In this case, you can remove some large and unimportant files and then try downloading files again.

Can you download files now? If you can download files after removing some files, there is a suggestion for you. Please keep reading. Your free disk space is still in a low state, which can lead to the issue again and other issues like computer crash when playing games , Windows update failing , and more.

So, it is highly recommended that you go on freeing up your disk. To avoid mistakenly deleting, you can try MiniTool Partition Wizard. It is a professional partition manager for Windows computers that can analyze your hard drive space usage for free and offer you a detailed analysis report, showing file size, file extension, file type, file creation time, and more. Free Download. Step 2: When the downloading process ends, install the tool on your computer and then launch it gets its main interface.

Step 3: On the main interface of the software, click the Space Analyzer feature from the top toolbar. Step 4: Select the partition you want to analyze and then click the Scan button.

The software will start scanning the selected partition. Step 5: When the process ends, view the analysis report. Through the analysis report, you can see which file occupies too much disk space. If the file is unnecessary, you can right-click it and choose the Delete option. PC cleanup enables you to have abundant disk space and system resource. How to find larges files or hidden files on your hard drive with ease?

Click to tweet. If all the above workarounds are not helpful, the last resort you can take is to reset your computer.



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